Blog

Stories from the field

Observations, anecdotes, and lessons from twenty years of audits around the world.

Cultural Differences in Pharmaceutical Audits: Surprising Lunch Lessons
Supplier Audits · July 26, 2025

Cultural Differences in Pharmaceutical Audits: Surprising Lunch Lessons

From a lunch that wasn't allowed to be served at all, to a three-hour meal in Italy — cultural assumptions cost you time and appetite.

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Broken Train, Taxi Stuck in Traffic: An Audit Trip That Spiraled Out of Control
Supplier Audits · July 14, 2025

Broken Train, Taxi Stuck in Traffic: An Audit Trip That Spiraled Out of Control

A train breakdown, an hour stuck in traffic, and a taxi meter that went through the roof — how a budget-friendly trip to Edinburgh ended in chaos.

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Small CAPA, Big Lesson: Solvent Labeling in a Japanese QC Lab
Supplier Audits · June 28, 2025

Small CAPA, Big Lesson: Solvent Labeling in a Japanese QC Lab

A bottle of HPLC solvent without an opening date led to a training session for 150 employees. Did we even ask for that?

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Cancelled Without Warning: Lessons from Two Failed Audits
Supplier Audits · June 17, 2025

Cancelled Without Warning: Lessons from Two Failed Audits

Twice I arrived for an audit nobody had prepared for — once in Germany, once in the UK. What I learned from it.

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When an Audit Feels Like The Godfather: Hospitality vs. Integrity
Supplier Audits · June 10, 2025

When an Audit Feels Like The Godfather: Hospitality vs. Integrity

Cheese, a crate of wine, and an owner who just wanted to hear that everything was great. A story about drawing the line.

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When Audits Turn Hostile: A Lesson in GMP Change Control
Supplier Audits · June 5, 2025

When Audits Turn Hostile: A Lesson in GMP Change Control

A remark about an undocumented process change led to a verbal confrontation with five employees — with an unexpected aftermath.

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An Apple on Camera: Enforcing GDP Compliance During a Virtual Meeting
Responsible Person · June 2, 2025

An Apple on Camera: Enforcing GDP Compliance During a Virtual Meeting

As a Responsible Person, I spotted someone eating on camera during an online meeting — in a zone where that's strictly prohibited.

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An Unauthorized Pest Controller: A Warning for Every GMP Warehouse
Supplier Audits · May 30, 2025

An Unauthorized Pest Controller: A Warning for Every GMP Warehouse

During an audit in North Africa, the rodent traps were missing from one warehouse. The reason turned out to be more surprising than expected.

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